Principles of Fluid Bed Granulation [1]

1. To gain attention:

If we are able to address personal questions in the initial stages of discussion then it creates very positive and amicable atmosphere. For example—

How is your son doing in his engineering course? How is your father's health?

Some cultures expect some amount of time to be spent on such questions. Real skill is to remember past personal discussions and then ask questions that are relevant to create interest of the other party.

2. Ask open questions to gather information: